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FAQ

Chez ReCo, nous comprenons que déménager peut être stressant et accablant. Voici quelques réponses aux questions les plus fréquemment posées pour vous aider à rendre votre déménagement le plus fluide possible. Si vous avez d'autres questions ou préoccupations, n'hésitez pas à nous contacter.

  • What moving services do you offer?
    We provide a comprehensive range of moving services, including packing, transportation, unpacking, and even temporary storage if needed.
  • How can I get a quote for my move?
    You can get a quote by filling out our online form by clicking at the bottom of this page or by calling us directly (+971 50 608 3323). We will schedule an appointment for a precise and detailed on-site assessment.
  • Do I need to pack my own belongings, or do you offer this service?
    We offer professional packing services. Our experienced teams can pack your belongings safely and efficiently to ensure a hassle-free move.
  • Can I track the status of my move in real-time?
    Yes, we provide real-time updates on the location of your cargo. You can track your move at every step of the process.
  • How can I ensure the safety of my belongings during the move?
    Ensuring the safety of your belongings is our top priority. We employ secure packing methods, utilize trucks equipped with advanced securing devices, and train our staff extensively to handle your possessions with the utmost care. However, it is imperative that clients take the necessary step of securing comprehensive insurance coverage to provide an additional layer of protection for their items throughout the moving process. Taking insurance is a vital measure to safeguard against unforeseen circumstances and ensures a smoother and more secure relocation experience.
  • What is the recommended notice period to plan a move?
    It is advisable to contact us as soon as possible to book your moving date, especially during peak seasons. This allows us to better organize and meet your specific needs.
  • Do you offer international moving services?
    Yes, we offer international moving services. We have the experience and necessary partnerships to facilitate moves across borders.
  • What if my moving plans change at the last minute?
    We understand that things can change. Please contact us as soon as possible to discuss necessary modifications. We will do our best to accommodate your needs.
  • What items can you not transport?
    Some items, such as hazardous substances, firearms, alcohol. etc... cannot be transported. We will provide you with a comprehensive list of prohibited items during the planning of your move.
  • Can I transport pets as part of my move?
    While we are unable to transport pets directly, we can guide you to specialized services and professionals who specialize in the safe and comfortable relocation of pets. We understand the importance of your furry friends and will help you find the best solution for their relocation.
  • How can I pay my moving fees?
    We accept various forms of payment, including checks, cash and bank transfers. Payment details will be discussed and confirmed during the booking of your move.
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